Customer support - Bucuresti

Compania: Lasatex Ind SRL Bucuresti

CANDIDATUL IDEAL: Skills: • Excellent selling, communication and listening skills • Initiative and positive attitude, enjoy working with customers • Perseverance and the ability to deal with customers' answers. • Flexibility and quick thinking • Identification and problem solving skills • To be well-organized and thorough, even under pressure; Good time management • Able to work with minimum supervision; • PC literacy (Word, Excel) • Fluent in English

RESPONSABILITATI / BENEFICII: Main task to provide support for the back office operations • Receiving and processing the orders from customer • Confirmation of the orders and deliveries to the customer • Organizing the deliveries to the customers • Managing and solving in a professional manner the customer complaints • Keeping permanent contact with allocated customer • Continuous improvement of the processes • Ensuring the communication between the customers and other departments within the company • Issuing the periodical reports • Maintaining and periodically updating the customer database and other file information

DESCRIEREA COMPANIEI: Companie tanara , dinamica care distribuie accesorii pentru industria textila . SURSA