Online Customer Service Representative - Bucuresti

Compania: NISSA

CANDIDATUL IDEAL:

Requirements: - Good knowledge of PC (MS Office, E-mail, Internet); - English and French – advanced level; - Knowledge regarding Online market - Fashion category, both on the national and on the international market; - Experience in a call center or telephone sales; - Very good communication skills, clarity and consistency in speech; - Focused and distributed attention.

RESPONSABILITATI / BENEFICII:

Responsibilities: - Takes inbound calls from customers and acts according to their requests; - Serves promptly and professionally every client by providing information about NISSA products; - Confirms orders by providing information about delivery ; - Offers new products, additional products and outfits; - Promotes NISSA products and all the existing campaigns; - Takes customers feedback and makes a weekly report; - Performs translations; - Performs international market research for new partnerships.

DESCRIEREA COMPANIEI:

NISSA Romania is the only brand that offers new models every day. Over 500 models are waiting for you in our stores, including online store. If you're wondering what NISSA means, our response is simple: we have the ambition to become the best, first choice of ladies, offering products with details that give elegance and refinement. At NISSA we encourage creativity and innovation, we respect our customers and employees, and we do what we propose to do. We like people with initiative, who take responsibility for their decisions and who are involved in every project. For more details, visit the website www.nissa.ro