Candidatul Ideal
Expectations:
- Native in Hungarian language and good English language skills (written&spoken)
- Strong SAP knowledge and open to new tools
- Self-motivated, creative and dedicated
- Ability to build and maintain strong relationships across the cluster at all levels and customers
- A proactive and ‘can do’ problem solving approach
- Capable of working in a competitive, demanding and time-critical environment
- Proven ability to follow up thoroughly and in detail
- Commercial sense and strong customer orientation
Desirable:
- Understanding Coats operations and wider business
- Knowledge and skills in online tools (CDMS/CCMS, NPI)
- Experience in sales or customer service
- Analytical skills
- Knowledgeable in textiles
Accounts/Customer
- Receive and process customer orders promptly, accurately along with checking all details associated with the order and the system
- Follow up with customers and communicate customers’ needs to Sales, Logistics, Production, Quality and Accounting
- Monitor open orders and advise customer/sales of any problems or changes in order status. Work with internal departments to resolve and offer solutions to the issue
- Work with all departments to establish and proper set up new accounts in the system
Sales/Marketing Support
- Work with sales to monitor target accounts and review order details.
- Assist sales in obtaining new accounts and maintaining existing accounts. This includes being proactive and calling customers daily.
- Help in all stages of a customer complaint with the customer and internal department to resolve the issue. This includes the integrity of the ERP system as it relates to complaints and returns. Aid sales in keeping the customer informed at all times.
Customer Satisfaction
- Deliver world class customer service to our external and internal customers
- Receive and act with a high sense of urgency upon customer inquiries to service requests, product questions, complaints and resolving directly or through Sales.
- Coordinate shipments and tracking with Logistics when requested.
Descrierea companiei
Coats is the world’s leading industrial thread company. Headquartered in the UK, we have a workforce in some 50 countries, across six continents around the world.
Coats is the world’s leading industrial thread company. Coats’ pioneering history and innovative culture ensure the Company leads the way around the world. We provide complementary and value-adding products, services and software solutions to the Apparel & Footwear (A&F) industries. We apply innovative techniques to develop high technology Performance Materials (PM) threads, yarns and fabrics in areas such as Transportation, Telecoms and Energy, and Personal Protection.
Our company purpose, 'Connecting talent, textiles and technology to make a better and more sustainable world', ensures that we support our customers, their industries, our shareholders, our people and the communities in which we operate.
We are achieving this by focusing on three key areas:
Talent – our people are our greatest asset and we continue to invest in their development to enhance their specialised skills and acquire new ones through our ever-growing digital learning platform and peer-to-peer sessions led by internal experts
Textiles – we develop innovative textile solutions to enhance people’s lives, touching everything from sewing thread to fibre optic cables
Technology – we embrace new, emerging and disruptive technologies to penetrate markets with new and improved textile applications and material solutions that are more sustainable and functional
Visit our website: www.coats.com
Coats is the world’s leading industrial thread company. Headquartered in the UK, we have a workforce in some 50 countries, across six continents around the world.
Coats is the world’s leading industrial thread company. Coats’ pioneering history and innovative culture ensure the Company leads the way around the world. We provide complementary and value-adding products, services and software solutions to the Apparel & Footwear (A&F) industries. We apply innovative techniques to develop high technology Performance Materials (PM) threads, yarns and fabrics in areas such as Transportation, Telecoms and Energy, and Personal Protection.
Our company purpose, 'Connecting talent, textiles and technology to make a better and more sustainable world', ensures that we support our customers, their industries, our shareholders, our people and the communities in which we operate.
We are achieving this by focusing on three key areas:
Talent – our people are our greatest asset and we continue to invest in their development to enhance their specialised skills and acquire new ones through our ever-growing digital learning platform and peer-to-peer sessions led by internal experts
Textiles – we develop innovative textile solutions to enhance people’s lives, touching everything from sewing thread to fibre optic cables
Technology – we embrace new, emerging and disruptive technologies to penetrate markets with new and improved textile applications and material solutions that are more sustainable and functional
Visit our website: www.coats.com
Publicat 1 Iun. 2023, Reactualizat 15 Iun. 2023, Expiră 1 Iul. 2023
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